Terms of service

TERMS AND CONDITIONS

Please read the following terms and conditions of use carefully before using this website.

By accessing and using this site, you confirm the accuracy of and agree to be bound by these Terms and Conditions. These Terms and Conditions form a binding agreement between you (‘Customer’) and us, NanoMiix Pty Ltd (‘nanomiixpaint.com.au’). If you do not agree to these Terms and Conditions, please do not use this site.

By accessing and using this site, you confirm that you are over 18 years of age.

Consideration

The Customer acknowledges and agrees that these Terms and Conditions are supported by reasonable and valuable consideration (including but not limited to the use of the Website and the receipt of data, materials, and information available at or through the Website). Both the Customer and nanomiixpaint.com.au acknowledge the receipt and adequacy of this consideration.

Copyright

The entire content included on this site, including but not limited to text, graphics, or code, is copyrighted as a collective work under Australian and other copyright laws and is the property of NanoMiix Pty Ltd. The collective work includes works that are licensed to nanomiixpaint.com.au. Copyright 2024, nanomiixpaint.com.au. ALL RIGHTS RESERVED.

Permission is granted to electronically copy and print hard copy portions of this site for the sole purpose of placing an order with nanomiixpaint.com.au or purchasing nanomiixpaint.com.au products. You may display and, subject to any expressly stated restrictions or limitations relating to specific material, download or print portions of the material from the different areas of the site solely for your own non-commercial use, or to place an order with nanomiixpaint.com.au or to purchase nanomiixpaint.com.au products.

Any other use, including but not limited to the reproduction, distribution, display, or transmission of the content of this site, is strictly prohibited unless authorised by nanomiixpaint.com.au. You further agree not to change or delete any proprietary notices from materials downloaded from the site.

Limitation of Liability

Nanomiixpaint.com.au shall not be liable for any special or consequential damages that result from the use of, or the inability to use, the materials on this site or the performance of the products, even if nanomiixpaint.com.au has been advised of the possibility of such damages. Applicable law may not allow the limitation or exclusion of liability or incidental or consequential damages, so the above limitation or exclusion may not apply to you.

Typographical Errors

In the event that a nanomiixpaint.com.au product is mistakenly listed at an incorrect price, nanomiixpaint.com.au reserves the right to refuse or cancel any orders placed for the product listed at the incorrect price. nanomiixpaint.com.au reserves the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is cancelled, nanomiixpaint.com.au shall issue a credit to your credit card account in the amount of the incorrect price.

Privacy

Information about how we collect, hold, use, and disclose personal information is set out in our Privacy Policy.

By placing an order via nanomiixpaint.com.au, you agree that we may collect and use your personal information in accordance with our Privacy Policy (as updated from time to time) as necessary to keep you informed about and fulfil your order. This may involve disclosing your personal information to third parties, such as our delivery partners.

You agree that we may also use your personal information to contact you with direct marketing information, such as advertising special offers unless you advise us otherwise.

You consent to us disclosing your personal information to recipients located outside of Australia for purposes necessary or useful in the course of operating our business, and you agree that Australian Privacy Principle 8.1 will not apply to such disclosures. For the avoidance of doubt, in the event that an overseas recipient breaches the Australian Privacy Principles, that entity will not be bound by, and you will not be able to seek redress under, the Australian Privacy Act. Further information about the circumstances in which such disclosures of information may occur is set out in our Privacy Policy.

You also agree that we may use ‘cookies’ and other related technologies to track your use of the website, for purposes such as facilitating your shopping cart and understanding your preferences based on previous or current site activity, which enables us to provide you with improved services. You may choose to turn off all cookies using your browser’s settings; however, you will no longer have access to many features that make your site experience more efficient, and some of our services will not function properly.

Third-Party Links

This site may include links to other websites operated by third parties. Such links should not be construed as an endorsement, approval, or recommendation by us of the owners or operators of those linked websites or of any information, graphics, materials, products, or services referred to or contained on those linked websites, unless and to the extent stipulated to the contrary.

The operators of these linked sites will have their own separate and independent privacy policies. We have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our website and welcome any feedback about these linked sites (including if a specific link does not work).

Termination

These terms and conditions are applicable to you upon your accessing the site and/or completing the registration or shopping process. These terms and conditions, or any part of them, may be terminated by nanomiixpaint.com.au without notice at any time, for any reason. The provisions relating to Copyrights, Trademark, Disclaimer, Limitation of Liability, Indemnification, and Miscellaneous, shall survive any termination.

Notice

Nanomiixpaint.com.au may deliver notice to you by means of e-mail, a general notice on the site, or by other reliable method to the address you have provided to nanomiixpaint.com.au.

Prices

All transactions through nanomiixpaint.com.au will be processed in AUD (Australian Dollars) only.

Delivery Policy

Free Delivery Terms and Conditions

Free shipping is only available in Brisbane, Melbourne, and Sydney metro areas for orders over $300, with the metro area considered to be up to 50km from the CBD. Shipping is calculated at checkout. To qualify for free delivery, your goods must be available and in-stock, payment must be received, and valid delivery details must be provided. Free delivery excludes spray guns unless otherwise marked.

Standard Delivery Terms and Conditions

NanoMiix Pty Ltd will dispatch all orders placed before 2pm on the same day. Orders placed after 2pm are processed the next business day. If a particular stock is unavailable for dispatch within the above timeframes, the customer may be notified and either:

- The stock will be sent without the items that are unavailable. When the unavailable items become available, they will then be sent separately. (More applicable if the unavailable items will take longer than 7 days to return to stock.)
- The entire order will be withheld until out-of-stock items return to stock. (Applicable if stock will return within 3 days.)

NanoMiix Pty Ltd uses a dynamic freighting solution. To obtain a quote and see how long it will take to get to your location, please select the items you wish to purchase and place them in your cart. You can then go to your cart and get an accurate quote on your order’s shipping. You get to select the carrier and the time you are prepared to wait for your order to get to you, at the cart.

How Long Will the Delivery Take?

Approximate delivery times are available at checkout. Please enter your postcode and the most up-to-date delivery times will be provided.

How Do I Track My Parcel?

We will send a link with a tracking number via email once the order has been processed.

Returns Policy

We understand that sometimes you may wish to return a product you have purchased from NanoMiix Pty Ltd and to assist, we have set out the NanoMiix Pty Ltd Returns Policy with key points that you should know.

Our Returns Policy includes the rights you have under the Australian Consumer Law and provides you with additional benefits in addition to those rights, because your satisfaction is important to us.

Your Rights Under the Australian Consumer Law

Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and for compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure.

Where a failure does not amount to a major failure, NanoMiix Pty Ltd is entitled to choose between providing you with a repair, replacement, or other suitable remedy.

Your rights under the Australian Consumer Law are not limited by a defined time. However, the Australian Consumer Law does recognise that the relevant time period can vary from product to product, depending on factors such as the nature of the product and the price. NanoMiix Pty Ltd adopts the same approach. The type of remedy NanoMiix Pty Ltd can offer may also vary depending on the time taken to return the product.

For any product return, please contact NanoMiix Pty Ltd by phone or email to establish initial contact and reasons for the return. This includes products that carry a manufacturer’s warranty. Any cost incurred in returning items that are not eligible for warranty will be borne by the consumer.

Returns Procedure

1. Please Retain Your Receipt
In order to obtain a refund, exchange, or repair a product purchased from NanoMiix Pty Ltd, including those products which carry a manufacturer’s warranty, a clear proof of purchase must be provided – typically, but not always, a receipt.

If satisfactory proof that the product was purchased from NanoMiix Pty Ltd cannot be provided,

NanoMiix Pty Ltd may, in its discretion, provide you with an exchange or a NanoMiix Pty Ltd Gift Card to the current value of the item.

2. NanoMiix Pty Ltd Repair Policy

Goods returned for repair which are capable of retaining user-generated data may, as a result of the repair, be subject to loss of data. Goods presented for repair may be replaced by refurbished goods of the same type rather than being repaired. Refurbished parts may be used to repair the goods.

Miscellaneous

Your use of this site shall be governed in all respects by the laws of the state of New South Wales, Australia, without regard to choice of law provisions, and not by the 1980 U.N. Convention on Contracts for the International Sale of Goods. You agree that jurisdiction over and venue in any legal proceeding directly or indirectly arising out of or relating to this site (including but not limited to the purchase of nanomiixpaint.com.au products) shall be in the state or federal courts located in New South Wales, Australia. Any cause of action or claim you may have with respect to the site (including but not limited to the purchase of nanomiixpaint.com.au products) must be commenced within one (1) year after the claim or cause of action arises. nanomiixpaint.com.au's failure to insist upon or enforce strict performance of any provision of these terms and conditions shall not be construed as a waiver of any provision or right. Neither the course of conduct between the parties nor trade practice shall act to modify any of these terms and conditions. nanomiixpaint.com.au may assign its rights and duties under this Agreement to any party at any time without notice to you.

Contact Information

For questions or concerns regarding these Terms and Conditions, please contact us at:

NanoMiix Pty Ltd
Email: info@nanomiixpaint.com.au
Address: 119 Alexander Street, Crows Nest, NSW 2065